Thank you for sharing your feedback, and I completely understand your frustration regarding the communication gaps—that is certainly not the level of service we aim to provide.
To clarify regarding the timeline, this was a pre-order item scheduled to ship in late September. I am glad to see that your watch has now been successfully shipped and delivered, and I genuinely hope you enjoy wearing it.
If you still need assistance with any other questions or if your friends need an update on their orders, please drop us a direct message with your order numbers so we can ensure everything is sorted out for you. Thanks again for your support!
